AI-Driven SLA Tracking in PGRS: How Smart Cities Ensure Zero Pending Complaints
AI-Driven SLA Tracking in PGRS: How Smart Cities Ensure Zero Pending Complaints A pothole complaint sits in a queue. Nobody is ignoring it exactly, it’s just one of four hundred open tickets a municipal officer is juggling, and without a system actively flagging which ones are about to breach their deadline, the ones that get […]
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